GravityWise Feed History – Troubleshooting Responses from ConnectWise

Here are some examples of failed responses from ConnectWise, and the steps needed to fix the errors.

Opportunity: Missing Required Field
primarySalesRep is required
–Go back to the feed builder and add the primarySalesRep field.
–Use the lookup tool to add the sales rep you want to assign to the feed.

Ticket: Missing Required Field
company/id is required
–Go back to the feed builder and add the Company field.
–Use the lookup tool to search for the company you want to use.